Unique spa treatments, Erie Canal walking path, beautiful interior decor

Heating issues in several rooms!!! Room lighting inadequate for daytime!!! Communication about services and facilities lacking!!! Front desk response time slow and unhelpful!!! Limited information regarding ongoing renovations!!!

Couldn't recommend more for a short weekend trip

Cozy room, friendly staff, conveniently located restaurant, we loved the spacious King Room with a flat-screen TV and exceptional welcome drinks offered at check-in.

A bit expensive compared to similar hotels in the area.

nice stay but service could improve

The spacious King Room was beautifully designed with modern touches, creating a cozy retreat. The hotel's proximity to local dining options along the canal was perfect for our visits. Plus, the spa treatments were exceptional, providing a much-needed break after exploring the area.

Service response times at the front desk were a bit slow, especially during busy hours.

exceptional spa experience with attentive staff and delightful channel views from the restaurant

The Del Monte Lodge Renaissance provided an exceptional stay. The spa treatments were heavenly, and having access to a cozy bar/lounge area after a day of exploring was delightful!

Had a lovely time enjoying the beautiful decor and the super comfy beds during my stay. The spa offered amazing massages and relaxing sun loungers for a perfect unwind. A little more info about the hotel services would’ve been nice, but it didn’t take away from the overall experience! 😊

The blend of modern and lodge-like decor provides a cozy atmosphere, with thoughtful touches like a thick, furry blanket that enhanced comfort. The room's design was appealing, making my stay feel welcoming and warm.

More comfortable seating options for seniors would be great.

the renaissance was such a great choice for our stay! it’s conveniently located across the street from the pittford farm dairy, jojo's, and other eateries along the canal. we especially appreciated the soothing massages offered at the spa after our long days. the cheerful staff made our experience even better.

would recommend

I loved the decor throughout the hotel. The mix of modern and lodge-like elements created a cozy atmosphere. The thick, furry throw blanket on the chaise was a nice touch that made the space feel inviting. I was impressed by how clean my room was, and I appreciated the thoughtful inclusion of amenities like a mini-bar and free toiletries. The bathroom door had a nice design but had trouble closing completely. My only complaint was the room's lighting. it was quite dark even with the lights on. Breakfast at the hotel restaurant had solid options, but it took longer than expected to get service during peak hours.

Valet parking was convenient. Staff at the bar seemed overwhelmed during rush hour.